Gorgeous Reflections

Gorgeous Reflections

I just wanted to put into words for the record, so to speak, how we found ourselves in this strange place; I hope you find it interesting as there are reflections on the last days in the salon and how we decided to proceed, but also thoughts on how as a community, nation and world we deal with this challenging situation.

Today is Monday 6 April 2020 and if you’d have told me at the beginning of the year that the doors to Gorgeous would be closed on a long term temporary basis, I’d have asked you to take a reality check.  However, here we are!  The doors are closed, all our equipment and products have been safely stored away out of sight of any unwelcome guests and we’re all sat at home “staying safe, protecting the NHS, saving lives”.   

As the situation became more serious within the UK, we knew that things would be changing at Gorgeous.  We, as all our regular clients know, are already a hygienic working space with handwashing and disinfection and glove wearing as part of our routine around the salon, but we took the risks seriously and began upping the ante.  We added in handwashing for clients on arrival for any treatment not just nails, disinfecting every touch point between clients and anywhere we had touched with the last client, increased hygiene in any way we could.  By the middle of March, we began realising that we were going to be following other global nations and could see the signs of an imminent lockdown forming in the words of the government.  We, along with many other of our salon working and owning friends around the country, started preparing for the inevitable.  At Gorgeous this meant we began the process of rescheduling clients to enable us to safely remove nail products where possible.

Each day became more concerning to us and with just myself and Carley working with clients in that last week, we began feeling less happy being at risk ourselves as well as putting our clients at risk.  On 21 March we contacted all future clients for the next two weeks and either cancelled non-essential appointments or rescheduled for what we intended to be the last day on Monday 23 March.  Of course, I’m not saying any nail or beauty treatment is essential, but as nail professionals, we felt an obligation to remove as many clients’ nail products as possible as we recognised the imminent closure wasn’t going to be just a couple of weeks.  We all gave each other a socially distanced virtual hug goodbye and left the salon.  That was the last time I saw Carley and Deb and I think it was better that we thought we may be seeing each other again as it would have been so much tougher to say goodbye.  I know I’m not alone in missing those we spend so much time with usually, the loss of our friendship bonds is a reality that many of us are struggling with currently.   How do we keep going when we miss being around people so much?  

That was the weekend that the public decided they knew better than the experts and went out in their droves.  Carley and I had a long chat on the Sunday and after a night of reflection, as I don’t think either of us were sleeping well at that point, we agreed that we just didn’t feel comfortable putting anyone at further risk, be that our clients, ourselves or our families by proxy.  

It’s not the first time I’ve shed tears over Gorgeous and it will not be the last, but it is the first time my business has been under such threat of having no future.  That week I had had to make incredibly difficult decisions on the team, finances and our future as a salon, business and income provider.  The overriding thought throughout all the tough reality of this situation, as I am sure it is with everyone, is that of survival.  Whether it be on a personal level involving staying at home, or for those of us with small businesses, that are our livelihood, to ensure that they survive this hugely challenging time so we have a chance of rebirth on the other side of this.  The government by the end of that week had thrown lifelines out to small business and later to the self-employed, for which I will be eternally grateful, as it should be the difference between survival or permanent closure.  Although at this point most Kentish businesses are still awaiting their grants, but fingers crossed they arrive soon.

There are phrases that have implanted themselves in our everyday language since this began.   We began noticing it early on in new comments like  “have you had any symptoms?”,  “see you on the other side”, “stay well”, “stay safe”, “when this is over” “2 metres away please”, “do you have any loo roll?”….. there are so many new ways of conversing with people. 

I’m having days of just wanting to be hunkered down in the house and speak to no one, do nothing and just ignore the world, yet on other days there’s a desire to push myself to do everything and anything.  There’s been tears, laughs, sadness, shock and so many emotions that all of us will be going through.  The one thing we must do in this madness is be kind to ourselves.  Each day is now a new day with new ways of thinking and doing and we are living in an unknown world.  For some of us there are going to be losses much bigger than not seeing someone for a couple of months and our hearts go out to all and any who suffer losses during this pandemic. 

It is my firm intention for Gorgeous to be here “on the other side” of this and myself and my hard-worked hubbie, Trev, have been busy doing updates that we had planned some months ago to do over the Easter weekend.  Gorgeous will have a new image and feel when we return and will be rejuvenated, as will we be, and we hope all our loyal and wonderful clients will be too.

In the coming weeks I’ll be setting up a little video studio (good intentions) and will be doing some videos on products, nails and more.  Join our us on our Facebook page & group, on Instagram and keep in touch.

The human spirit is being tested in a way no one ever thought possible.  The marvel of our way of managing this trauma, as that is what it is, is miraculous really.  All of us will have thought about the worst-case scenarios, disaster planned and made decisions to watch or not watch the news and keep updated or whether our heads have been firmly placed in the sand.  We all know inherently what we as an individual need to do to get ourselves through this to secure our sanity and physical wellbeing.  Some of us are better at dealing with the situation than others.  I think for most of us beyond our mid-40’s, we grew up with the threat of the “cold war” and nuclear attack, 3 minute warnings, TV programmes like Threads that terrified us into believing the enemy would always involve nuclear fall out and a demise either instant or as a result of nuclear radiation levels.  This threat is not one we expected.  The generations below have had the joy of not living under the extreme nuclear threat, perhaps that’s part of the perceived lack of resilience amongst our younger people today.  Resilience is now going to become an essential part of our lives whether you are 5 years old, 50 years old or 80 years old.  We must all dig deep and learn to adjust to our new daily life of isolation from our loved ones.  It is a challenge that although stressful and difficult offers a great opportunity too.  Time!  Time to bake, time to learn new skills, time to share stories, time to volunteer, time to play games, time to walk, time to read, time to watch your Netflix watchlist. 

Time is the only gift of these days.

To all our clients we can’t wait to see you all when we return, and in the meantime, stay safe, stay home and stay well. 

Sue

A Fond Farewell, For Now – See You On The Other Side

A Fond Farewell, For Now – See You On The Other Side

It is with the greatest sadness that I have had to temporarily close the doors the doors of Gorgeous Nail & Beauty Emporium.  This has been the hardest decision I’ve had to make in 18 years of serving my clients.

It has been very emotional as the reality of the salon closure hits home after contacting all our booked clients to advise them that they are cancelled until further notice, this is not something that I ever thought I would be doing.  The response so far has been warming and supportive and I am truly grateful for everyone’s response.

We have where possible removed nail enhancement products from as many clients leading up to closure, but we know that there may be some clients out there with our products on.  We have created some videos to advise on how to safely remove gel polish and acrylics which are now on our Facebook VIP Group and Page.

Day to Day Operations

For the moment we have closed down the online booking system as we can’t allow forward booking until we know our reopen date, although vouchers are still available online should you wish to purchase them as gifts for when we reopen, which we will do!  For clients with recurring appointments we have left them in situ but turned reminders off so you shouldn’t receive anything until we reopen, and we can readjust these when we get our reopening date.

The salon phone (01322528882) will be diverted to our salon mobile (07309742563) and you can message or call this number with any queries.  You can also email sue@gorgeousemporium.com.

Keep in Touch

Our Facebook Page & VIP Group will be our meeting place to continue our salon community and I will be available in there to answer any questions and will be posting and doing lives in both.  I am planning some Facebook Live interactive activities so that anyone feeling the effects of the loneliness that is going to be upon us can join in.  We’ll try and do some family friendly things too.  The next few weeks/months are going to be tough and if we can create a friendly community of people it may just help us get through it.

We will be keeping you all in our hearts and minds whilst we go through this and we can’t wait to reopen the doors with to an all new chapter.

Much love to all of you and please stay socially distant and healthy.

We have some news!

We have some news!

After a long and frustrating wait, Sue finally has her date for her hand/wrist surgery for 26 March. She will be away and not working on clients for 4-6 weeks dependant on recovery.

We want to ensure we keep any disruption to appointments to a minimum during this time, and that we are doing our best to accommodate regular and pre booked appointments with Sue, so for this reason we have closed Sue’s online bookings for the time being. Sue only has limited availability prior to her surgery leave and this availability is now exclusive to our existing clients.

gorgeous emporium

To book an appointment with Sue prior to her surgery, please do not use the online booking service and either telephone the salon on 01322 528882 or book during your next appointment.  

Carley and Caroline will be covering Sue’s main treatments and arrangements are underway for lashes and massage. 

We hope all our clients will bear with us during the next couple of months as availability may be more challenging, but we will endeavour to fit everyone in as usual. This is great news in the long run for us and for Sue and we wish her a speedy recovery.

Thank you for your continued custom & support.

Kindest regards

Sue & Team Gorgeous

x x

Gorgeous Nail & Beauty Emporium – The Revamp!

Gorgeous Nail & Beauty Emporium – The Revamp!

On Saturday 11th November, Gorgeous Nail & Beauty Emporium will temporarily close its doors to undergo a revamp and refresh.

We will only be closed for 4 working days so we hope it won’t cause too much inconvenience to you.

As we approach our 6th salonversary, and after a rollercoaster year, it feels like time to burnish the salon with a new style.

We will be freshening the walls and the furniture to come back on Friday 17th November for our Celebration and Christmas Shopping Event where you can join us in raising a glass of bubbly or two to toast our 2017 awards and our lustrous new salon

I know everyone loves the shabby chic styling we currently have and we hope you will love our new look too.

The new chandeliers alone are to die for!!!! They will bring a whole new level of sparkle to our world. If you need an appointment around this time, please book as soon as possible to avoid disappointment.

We will be windows whited out for the duration, so no peeking! See you on the 17th for bubbles, prizes and much more!

What’s going on at the Gorgeous salon?

What’s going on at the Gorgeous salon?

As you all know, we closed the doors yesterday for us to have a little change to our look.
Whilst we may not be doing treatments this week, we will be here so please do still call to book your treatments.
If you’d rather leave us to our painting and other delights then you can of course book on the website or click here to go to our Ovatu online booking site now.

Don’t forget we reopen with our Celebration Event on Friday night at 6pm for a celebration of our 6th Salonversary.  On the night:

*    Be the first to see our new look

*    Free Glass of Fizz

*    Christmas Shopping

*    Xmas Raffle launch

*    Exclusive Gift Voucher Deals

*    Extra Xmas Raffle Ticket when you attend and for every £20 you spend on gifts or booked treatments

*    Special Christmas Deals

*    Exclusive Discounts our new Cryopen and Icon Ultralift treatments that will only be available on the night.

Watch our Facebook page and Twitter feed for more information during the week and we will be sending out some more information about the offers and packages available for those not on social media.

See you soon

Sue and the Gorgeous Girls x