Toner: What is it and why do I need one?

Toner: What is it and why do I need one?

Previously, toners were known for being very drying and were used to strip very oily skin, nowadays a great toner can be an essential part of an effective skincare routine.

A good toner, packed with antioxidents, can be the perfect way to restore, soothe and moisturise skin. The right toner can enhance your skin’s surface, giving it what it needs to look fresher, smoother, can reduce pores and help soothe redness.

[ comfort zone ] Remedy Toner Spray. with a soothing and fortifying action, is recommended for skins which are sensitive, sensitized and prone to redness. Easy to use, with just a simple press you receive a spritz of minute particles which provide an immediate sensation of relief.

Ideal during sun exposure or during the day in closed environments subject to central heating and air conditioning, to provide relief, rehydrate and protect the skin.

Spray the product directly onto face and neck, or on to cotton pads, after cleansing and during the day as required. Leave to evaporate naturally.

For information on our [ comfort zone ] Expert Care Facials please see our website.

Help! Embarrassed by my nails! Day 8

Help! Embarrassed by my nails! Day 8

Here’s an update from our client on her progress as she follows Sue’s advice to reach her goal of nails she can be proud of…

Client issue: sore, cracked skin around fingernails, nails split and flimsy and won’t grow as very weak and break off.

Here’s a reminder of how the nails and fingers were looking on day 1

After only 8 days of following Sue’s advice, here are the results:

What a difference! Our client says:

I cannot believe the difference! I am so pleased and will continue to follow Sue’s guidelines to maintain and improve the results so far!

Help! Embarrassed by my nails! Day 4

Help! Embarrassed by my nails! Day 4

Help! Embarrassed by my nails! Day 4

In case you missed it, catch up on our clients nail issues here. Here’s an update from our client on her progress as she follows Sue’s advice to reach her goal of nails she can be proud of…

Client issue: sore, cracked skin around fingernails, nails split and flimsy and won’t grow as very weak and break off.

Here’s a reminder of how the nails and fingers were looking on day 1

“For the last 4 days I have been following the advice Sue gave me on the first stage towards my goal of normal healthy nails and fingers.

Every morning, once I have got myself ready for the day, I brush a cuticle oil on all my nails and finger tips. I then rub it for a few seconds and head to work.

During the day I have been using a nourishing Shea Butter hand cream mixed with a few drops of [ comfort zone ] Renight oil from a sample Sue gave me.

At night while watching the TV, I use the cuticle oil and hand cream again, and I made sure I wore rubber gloves when I was doing the washing up.

I am very happy with the progress so far, I still have a way to go but seeing the difference so quickly has spurred me on.

My skin is healing, it’s no longer sore and feels softer, I’ve stopped catching it on my clothes!

I ordered a decent nail file block with a buffer and polisher (should be here tomorrow!) so I’ll be able to keep them filed back to try and minimise the snapping and breaking.

I will continue with this routine over the next week and see what happens, but as you can see from the photos there’s a marked improvement! Thanks Sue!!”

Help! Embarrassed by my nails – Where do I start?

Help! Embarrassed by my nails – Where do I start?

Client issue: sore, cracked skin around fingernails, nails split and flimsy and won’t grow as very weak and break off.

What the client says:

“I have a job that means I am very often showcasing ideas to clients on laptops and iPads; I am so self-conscious of my hands that I can get distracted by worrying that people are looking at my hands rather than what I am pointing to!

I don’t bite my nails, but they won’t grow. My skin around my fingers cracks and is often very sore. My nails seem to grow in layers and split once they get to a certain length. I don’t wear nail polish as it seems to emphasise the sore parts around my fingernails and to use nail polish remover stings so bad! There no point me getting a manicure either as polish peels off in a couple of hours! What can I do?

Nail Salon Bexley

Sue says:
“The first thing we need to do is nourish the nails and heal the skin. Cuticle oil is a great way to treat weak, brittle nails. We use Dadi Oil at Gorgeous, (£4.50 for 3.75ml) a luxurious natural nail oil which absorbs quickly and penetrates deep into the skin and nail, and smells fantastic! 

Follow with a high-quality hand cream packed with nutrients such as luxury Dadi lotion which will moisturise without being greasy, nourish the skin and help soothe any soreness. 


While you are nourishing and healing, keep nails filed and sort to prevent breakage and splitting. Use a good quality file such as a smooth feel file (240 grit) or glass or wooden file, like the Exact file from Artistic Nail Design. 

Cheap emery boards and heavy grit files are too much for a natural nail, especially nails that are weak, and will open the keratin fibres at the free edge causing flaking, delamination, splitting etc. Remember when choosing a file, smooth is your friend!

IBX nail treatment bexley

Once your skin has healed, and your nails have been nourished, I recommend an IBX treatment. 
This treatment will penetrate the nail with a toughening agent; this fuses together the nail’s top layers to improve nail plate integrity and help your nails grow longer and stronger.
A good manicure and a gel polish will help to protect the nail, and also encourage you to cease any picking or skin biting habits you may have, as your hands and nails will look great and you’ll want to keep them that way! Never peel off gel polish at home as this can be very damaging to nails.”

So, first of all, we are going to spend two weeks nourishing and soothing while healing the skin. Here are the before photos, we will update progress regularly to show how we progress with helping this client reach her goal of nails she can be proud of!

Here we are on day 1: 

Help! Waxing advice needed!

Help! Waxing advice needed!

This client came to us for advice about waxing after past attempts that failed, Have you had a similar experience with waxing? 

“I am getting married in summer 2018 and would like to be able to be waxed prior to the wedding and honeymoon, however I have tried waxing before and it didn’t work for me. I suffered with terrible ingrown hairs on my legs and bikini line afterwards and there were patches on my legs which were stubbly again within 24 hours.”

Sue says:

Shaving between waxing breaks the hair growth cycle and means you’ll continue to get breakthrough hairs. If you’re aiming for summer hair free areas, start waxing now to help your hair growth get into one cycle and then you’ll get 2-3 weeks hair free

Moisturise your legs regularly and particularly before waxing. Dry skin can stop wax capturing hair and will just encourage wax to stick to your skin making hair removal more difficult

Make sure you follow the aftercare instructions which should include no hot treatments, heavy exercise or swimming for 24 hours. If intimate waxing has been carried out, avoid intimate activities and horse riding for 24-48 hours post wax.

Exfoliate weekly and moisturise daily after waxing and avoid repetitively touching areas waxed for 24 hours. Avoid perfumed products. Finally, ensure you book your next appointment before you leave the salon to ensure continuity of treatments.

If you have a question for Sue, click here to send an email 

To view our waxing services or book online, please click here.